Sub-Zero Repair Service

Finding Your Sub-Zero Model Number.


We love being prepared, if you could help us identify your Sub-Zero model we can begin the process by being prepared for your service appointment by researching your issues and arriving with the tools and parts needed to fix it in one stop.

Check out this link to see a helpful PDF on where to find your Model Number.

What does your Model & Serial Tag Do?


Your model and serial number is the identifier we use to prepare for service. As every machine is unique and fitment of parts is critical, we like to know exactly what model we are going to be servicing. This helps us stay prepared and it's the reason we fix 99% of units in one trip.

Model: Model tells us which style unit you have.
Serial: Serial is used to identify useful information about parts.
Manufacture Date: Gives us info pertaining to units age.


Top Over Bottom
Click the photo for a link to our Youtube Video on where to find your model tag.

Top over Bottom Units



For top over bottom units with the refrigerator on the top with one single freezer door, you will find your model number inside the refrigerator door on the frame. It is usually found near the upper right or upper left door hinge.

Most Common Models may include:

211- 511 - 550 - 611 - 650 - Bi-36U - Bi-30U -Bi-42U

    Side By Side Units



    For Side By Side units with the freezer on the left side, you will find your model number inside the freezer door on the frame. It is usually found near the upper left door hinge.

    Most Common Models may include:

    3211-532-542-561-632-642-661-bi36s-bi42s-bi48s


      Side By Side Unit Serial Tags
      Click the Photo to view a video of where to find your Side By Side Serial Number
      Stand Alone & Full Fridge or Full Freezer
      Click the photo for a link to our Youtube Video for finding your Serial

      Full Size Units Stand alone Fridges & Freezers



      For full size units, you will find your model number inside the door on the frame. It is usually found near the upper door hinge.

      Most Common Models may include:

      201r-201f-501r-501f-bi36R-bi36F

      Two Drawer Fridges & Freezers


      For these unusual units, you will find your model number inside the upper roll out drawer on the frame above the track.

      Most Common Models may include:

      700TR - 700TC - 700 TF- 700 BR - 736TCI - IC Units

      Watch the video

      700 Series Units
      Inside the upper drawer, a serial tag can be found.